Privacy Policy

Who we are

Snow Education is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

We provides educational ski trip services for schools and groups. For the purposes of data protection law, Snow Education is the data controller for the personal data we collect.

Information We Collect

We may collect and process the following types of personal data: name, contact details, school or organisation information, travel preferences, payment information, and communication records. We may also collect technical data such as IP address, browser type, and usage data from our website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How We Use Your Information

We use your information to respond to enquiries, provide quotations, manage bookings, deliver travel services, process payments, and improve our website and services. We may also use your information for customer support and administrative purposes.

Legal Basis for Processing

We process personal data under lawful bases including performance of a contract, legitimate interests, legal obligations, and consent where applicable.

Sharing Your Information

We may share your data with trusted third-party service providers such as accommodation partners, transport providers, insurance companies, and IT service providers. We only share information necessary for delivering our services.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

Your Rights

Under data protection laws, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing and request data portability.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact Snow Education via the contact details provided on our website.